Contact us

General Enquiries

If you are contacting us about a particular project, please email the project team. The project team email address can be found on the project page.

If you have another enquiry, you can contact us by the following options:

Contact form: Fill out our form


If you are contacting us about a specific project, put the project name in the subject line. At busy times we may not be able to respond immediately.

Telephone customer services: 0303 444 5000
Monday to Friday, 9am to 4pm (except bank holidays)

The Planning Inspectorate
Room 3/OP
Temple Quay House
2 The Square
Temple Quay

Follow us on X: @PINSgov

Further information about contacting the Planning Inpectorate customer services can be viewed on GOV.UK.

Feedback and complaints

The Planning Inspectorate tries to provide the best possible service for its customers. We try to ensure everyone is satisfied with the service they receive. Complaints about the examination process or Examining Authority's final report will be considered and responded to.

Press and media

Telephone: 0303 444 5004

The GOV.UK Press office is open from 9:00 to 17:00 on Monday to Friday (except public holidays).