Contact us

General Enquiries

If you are contacting us about a project and have the case officer’s email address, please email them directly.

If you have another enquiry, you can contact us by the following options:

Contact form: Click here to fill out our form


If you are contacting us about a specific project, put the project name in the subject line. At busy times we may not be able to respond immediately.

Telephone: 0303 444 5000
Monday to Friday, 9am to 12pm (except public holidays)

The Planning Inspectorate
Room 3/OP
Temple Quay House
2 The Square
Temple Quay

Follow us on X: @PINSgov

Further information about contacting the Planning Inpectorate customer services can be viewed on GOV.UK.

Feedback and complaints

The Planning Inspectorate tries to provide the best possible service for its customers. We try to ensure everyone is satisfied with the service they receive. Complaints about the examination process or examining authority’s final report will be considered and responded to.

Press and media

Telephone: 0303 444 5004

The GOV.UK Press office is open from 09:00 to 17:00 on Monday to Friday (except public holidays).